Privacy Policy
This data collection declaration ("PICS") is used to inform you in accordance with data protection regulations:
- for what purpose your personal data collected by us will be used if it is collected in connection with your use of this website ("website") or your purchase of products sold on this website ("products");
- to whom your personal data can be passed on; and
- to whom you can send requests to view or correct your data.
We can change this PICS by updating this page. You should check this page occasionally to see what changes we have made.
- User data
1.1 ("we", "us", "our") refers to the data user.
- Registered
This PICS applies to personal data about ("you" or "your"):
(a) Visitors: people who visit our website; (b) Users: people who buy, request or receive products; (c) Contacts: People who contact us via our website, email or other means.
- What we collect
3.1 We can collect, store, process, transfer and use the following types of personal data: (a) from visitors: IP address or other unique device identifiers; (b) from users:
- User name;
- Account password;
- full name;
- Email address;
- Billing address;
- Delivery address;
- Payment information;
- Telephone number;
(c) of contacts:
- full name;
- Email address;
- other personal information provided by you.
- identifies mandatory personal data
3.2 If you do not provide us with the necessary personal data, we may not be able to grant you access to our website, deliver our products to you or react to your communication with us.
- Purpose and use
4.1 Your personal data can be collected, stored, processed, transferred and used for the following purposes:
(a) To provide you with our products, such as:
- Management and fulfillment of your orders;
- if you decide to register an account on our website, create and update your account registered with us; and
- Processing and facilitating invoicing and payment for your orders;
(b) to monitor and analyze the use of our website and to produce aggregate statistics on this use;
(c) to personalize your experience on our website, including identifying your preferences and behaviors to better meet your individual needs;
(d) to improve our website and products based on the information and feedback we receive from you and based on our analysis of the use of our website and the purchase of products;
(e) for research and development and by using your personal data to conduct tests, research, analysis and support for product development (including machine learning);
(f) for customer service and to respond more effectively to your service requests, feedback and support requests;
(g) for non-marketing related communication related to your orders, such as order confirmations and delivery notifications;
(h) for technical purposes and for project management requirements;
(i) to ensure the security and integrity of the personal data collected through our website;
(j) to prevent fraud;
(k) for legal proceedings or as requested by supervisory authorities, government agencies and official inquiries;
(l) for direct marketing, but only if we receive your consent (see point 11 below); and
(m) for other purposes that are directly related to the above.
4.2 The personal data collected by us may not be used for other purposes unless:
(a) You have given your express consent to be used for other relevant purposes;
(b) the purpose is directly related to the purpose for which the personal data was collected; or
(c) We may use the personal data for other purposes that result from an exception or are otherwise in accordance with applicable laws and regulations.
- receiver
5.1 We can pass on your personal data to the following people:
(a) our employees and officials;
(b) our subsidiaries and their employees and officials;
(c) Shopify Inc. and its subsidiaries and parent companies, an IT service provider that we have commissioned to manage and maintain the website and process your orders placed through the website;
(d) Paypal Holdings Inc. and its subsidiaries and other payment processors or middlemen ("payment processors") that we may commission to process payment transactions for us in connection with our products or in the course of our business;
(e) suppliers of our products ("suppliers") to facilitate the delivery of our products to you;
(f) other service providers and data processors commissioned by us, such as:
- administrative service providers;
- IT services and software providers;
- Provider of data analysis;
- Provider of data entry and processing services;
- Provider of cloud services;
- and credit bureaus.
(g) our insurance companies and banks;
(h) our professional legal, financial and accounting advisors;
(i) other companies, organizations or persons who are required by applicable laws, regulations, legal procedures or government inquiries or who are required to disclose them for security reasons. This includes exchanging your personal data with other companies, organizations or individuals to protect against and prevent fraud; and
(j) other companies, organizations or persons in connection with negotiations on a merger, the sale of corporate assets, a consolidation or reorganization, financing or the acquisition of all or part of our business by or in another company.
5.2 If you make payments to us through payment processors, you enter into an agreement directly with the payment processor and are subject to its terms of use and data protection guidelines. You should review payment processors' privacy policies and, if applicable and at your own discretion, agree to their policies that are not covered by this PICS or our privacy policy.
5.3 If we share your personal data with other people, we will ensure the confidentiality of your personal data by including data protection or other contractual clauses in the contracts with the third parties with whom we share your personal data.
5.4 We can pass on your personal data to persons who are not described in point 5.1 above if we inform you in advance and obtain your consent.
- Cookies
6.1 Our cookie policy is part of this privacy policy, through which you can access and use our website.
6.1 A cookie is a small file that a website can save on your computer or device when you visit our website.
6.2 Cookies are used to make websites more functional and efficient, usually by enabling you to recognize them and store important information that makes your use of a website more convenient (for example by saving your user settings).
6.3 We use cookies to:
(a) store technical data to ensure that our website is loaded correctly and efficiently and is displayed when you visit our website;
(b) save the choices you have made or the information you provide (for example, your username, language, or region you are in) so that your preferences for future visits to our website are stored and you are in need not authenticate future visits;
(c) analyze how you navigate our website to help us optimize design; and
(d) Follow your behavior and preferences so that we can assess what kind of information and products we might interest you.
6.4 We use:
(a) session cookies that are unique to every visit to our website; and (b) permanent cookies that are not deleted when you close your browser and that are activated every time you visit our website.
6.5 The cookies we use are either:
(a) necessary cookies, which are essential to enable you to navigate our website and use its functions;
(b) functionality cookies that enable our website to remember your choices and offer you more personalized features; or
(c) Performance cookies that collect information about your use of our website and help us to improve how it works.
6.6 We use a limited number of third party cookies; you can find this in our cookie policy.
6.7 By continuing to use our website without notifying us that you are refusing to use cookies or withdrawing your consent, you agree to our use of cookies.
6.8 You can refuse to use cookies or revoke your consent at any time by selecting the appropriate settings in your browser. You can usually find these settings in the "Options" or "Settings" menu of your Internet browser or by clicking on "Help" in your browser menu. Deleting cookies can affect your use and experience on our website.
6.9 We only store cookies as long as is necessary for the function for which they are used. This function varies depending on the cookie.
- storage
7.1 We will keep your personal information for as long as is necessary to fulfill the purposes for which it was collected. We can also keep your personal data longer if this is necessary to fulfill our contractual or legal obligations.
7.2 Personal data that you have provided to us will be destroyed at the end of the retention period.
- Access and correction
8.1 According to PDPO you have the right:
(a) request a copy of the personal data that we have stored about you, unless we are exempt from fulfilling an access request; and
(b) to require that we make any necessary corrections to personal data that you consider incorrect after we have complied with an access request from you. We can reject a request for correction if we believe that the personal data is correct, that an opinion is expressed or that the proposed correction is incorrect.
8.2 If you would like to access or correct your personal data, please contact us.
8.3 We reserve the right to charge a reasonable fee for processing an application for access or correction to personal data.
- Direct marketing
9.1 We can use the personal data collected about you to market our products directly to you.
9.2 The types of personal data that we use for direct marketing purposes are:
□ Your full name;
□ Your email address;
□ I am not opposed to the use of this type of personal data for direct marketing.
□ I reject the use of the types of personal data listed in the marked boxes for direct marketing services (but not the other types).
9.3 The direct marketing measures that we would like to carry out with your personal data are:
□ Information and promotional material about: our products, similar products that you previously bought, discounts and other promotions, as well as information about us that we believe may be useful to you;
□ Updates related to our website or products; and
□ festive greetings.
□ I am not opposed to receiving these types of direct marketing measures.
□ I choose not to receive any of the types of direct marketing measures listed in the marked boxes (but not the other types).
9.4 If you do not expressly give your consent, we may not use the types of personal data for the direct marketing measures described in section 11.
9.5 If we receive your consent to direct marketing, we can pass on your personal data to the persons mentioned in section 5.1 for direct marketing purposes.
9.6 You can ask us at any time to stop using your personal data for direct marketing purposes by sending us an email or responding to one of our direct marketing communications with the subject "unsubscribe".